Refund policy
Return Policy
Please review all order details carefully before completing checkout, including sizing, color selections, shipping address, and product variants, as orders cannot be changed or canceled once processing has begun.
We recommend reviewing all sizing information carefully before placing your order, as fit preferences may vary from person to person.
Please ensure all shipping information is entered correctly before completing checkout. We are unable to guarantee replacements or refunds for orders shipped to incorrectly entered addresses.
If your order arrives damaged, defective, or incorrect, please contact info.loveequalsart@gmail.com within 3 days of delivery with your order number and clear photos of the item, packaging, and issue for review.
Approved cases may qualify for:
- a replacement item
- an exchange
- or a refund depending on the situation
Items considered for exchange or return must be:
- unworn
- unwashed
- and in original condition
Returns or exchanges sent without prior approval may not be accepted.
Return shipping costs for exchanges or non-defective returns may be the responsibility of the customer.
Please note that minor color variation may occur due to lighting, photography, and screen/display settings.